Artificial Intelligence for brands and businesses
Google Assistant Actions
Alexa Amazon Skills
Watson IBM Skills
E-COMMERCE / RETAIL / MALLS
Boost your e-commerce with a Artificial Intelligence / personal shopper able to help your customers with requests. Create a new sales channel through conversational commerce by selecting the right products for each customer.
Increase the efficiency of communication with your customers. The virtual assistant will solve most of the first level doubts at the moment, reducing the waiting time between users and improving the quality of service and customer satisfaction.
ADVERTISING & EVENTS
Virtual assistants are an excellent tool to capture quality leads in any type of event, or BTL advertising action, with personalized, automated and real-time treatment. It reaches users in an interactive, intuitive and functional way through experiential and emotional marketing.
“By 2020, 25% of support and customer service operations will integrate virtual assistance technology in all participation channels, compared with less than 2% in 2017”
“Virtual assistants are already running as the technological revolution that definitely changes our relationship with phones over the next ten years”
“Our last Adobe report showed that 47% of consumers use voice to conduct general product research; 43% create shopping lists; 32% do price comparison. Like with mobile, the challenge moving forward will be for retailers to create a connected experience across channels”
In front of chatbots, preprogram interfaces that communicate through text phrases, intelligent virtual assistants employ dynamic dialogues, capable of understanding the intention of customers, regardless of the order in which the data is provided. “I prefer to call them personal assistants instead of virtual ones, since the difference compared to other types of virtual tools is that they establish a very direct relationship with the person. It is no longer an automatic task. The new assistants, thanks to Artificial Intelligence (AI), will tend to look more and more like people, to have normal conversations from a context analysis ”