GIVING VOICE TO BRANDS
In YIO we want to give voice and personality to brands. Thanks to the application of artificial intelligence and big data we create totally innovative conversational experiences. Our customers will be able to offer their consumers new shopping experiences, inquiries management, provision of services and all kinds of personalized assistance 24/7. In addition, thanks to data analytics, we can create predictive models so that brands can improve on key tasks such as strategic decision making, increase productivity, improve and optimize customer service and also increase conversion to be more profitable.
3D Virtual Assistant
Voicebot Or Chatbot
We develop Skills for Alexa Amazon and IBM Watson, and Actions for Google Assistant. Applications for Android, iOS or Windows. And assistants for messaging platforms such as Facebook Messenger, Whatsapp or Telegram. We connect with your customers based on their habits and adapting to their communication channels in the most personalized way possible.
Google Assistant Actions
Alexa Amazon Skills
Watson IBM Skills
SOLUTIONS AIMED AT
Companies and businesses of any sector. Customer service, e-commerce, malls, retail, among others.
E-COMMERCE / RETAIL / MALLS
Boost your e-commerce with a Artificial Intelligence / personal shopper able to help your customers with requests. Create a new sales channel through conversational commerce by selecting the right products for each customer.
Increase the efficiency of communication with your customers. The virtual assistant will solve most of the first level doubts at the moment, reducing the waiting time between users and improving the quality of service and customer satisfaction.
ADVERTISING & EVENTS
Virtual assistants are an excellent tool to capture quality leads in any type of event, or BTL advertising action, with personalized, automated and real-time treatment. It reaches users in an interactive, intuitive and functional way through experiential and emotional marketing.
ARTIFICIAL INTELLIGENCE PROJECTS
Case studies and developed projects integrating artificial intelligence, virtual assistants and new technologies.
THE EXPERIENCE SUPPORT US
We are an Artificial Intelligence development company with professionals in customer experience, marketing, design thinking, software development, programming, game design, 3D design, and blockchain.
We have specialized in the creation of digital content, guaranteeing experiences of great impact.
We are a creative and passionate team with 14 years of experience and more than 532 digital projects for various sectors.
“By 2020, 25% of support and customer service operations will integrate virtual assistance technology in all participation channels, compared with less than 2% in 2017”
“Virtual assistants are already running as the technological revolution that definitely changes our relationship with phones over the next ten years”
“Our last Adobe report showed that 47% of consumers use voice to conduct general product research; 43% create shopping lists; 32% do price comparison. Like with mobile, the challenge moving forward will be for retailers to create a connected experience across channels”
In front of chatbots, preprogram interfaces that communicate through text phrases, intelligent virtual assistants employ dynamic dialogues, capable of understanding the intention of customers, regardless of the order in which the data is provided. “I prefer to call them personal assistants instead of virtual ones, since the difference compared to other types of virtual tools is that they establish a very direct relationship with the person. It is no longer an automatic task. The new assistants, thanks to Artificial Intelligence (AI), will tend to look more and more like people, to have normal conversations from a context analysis ”